FedEx We Listen Customer Satisfaction Survey

FedEx We Listen Survey: FedEx courier service from the US is demanding its customers to participate in the FedEx Customer Satisfaction Survey through to assist them in improving their client experience and administrations with their organizations. The customers who play out the survey will get a coupon as a prize.

Now, if you would like to take part in the FedEx We Listen Survey; we are here to direct you. Simply go through the instructions provided below and execute accordingly to succeed in the exciting prizes. Complete details have been shared in this article regarding prizes and discounts, rules and regulations, as well as step-by-step instructions to complete the FedEx survey.

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Why They are Conducting the FedEx We Listen Survey

FedEx company introduces the Customer Satisfaction Survey at its official website,, to be aware of their client’s satisfaction with their services and staff behavior. In recent times, if you visited any FedEx or got a conveyance through FedEx, you can impart your experience to the organization by taking an interest in this survey.

FedEx values your response, and the survey will aid them in serving the customers better and perk up their products and services in the future. Through the survey, you have to rate your overall satisfaction, staff behavior, administrations and services, delivery response, etc., Also, answer the questions relating to the reason for your purchase, frequency of your visit to any of the FedEx Office for your business or individual venture purpose, etc. Survey Reward

FedEx values your feedback, and toward the finish of the survey, the lucky clients will get a chance to win discount coupons. If you complete the FedEx survey successfully, you’ll receive a $5 off coupon for your next purchase of $30 or more.


FedEx Customer Service Survey Rules and Regulations

Some requirements are compulsory to answer the questions and acquire the prize rewards of the We Listen Survey. Below listed are the survey rules and requirements.

  • He/she must live in the United States of America.
  • Individuals who are 18 or older can only participate in the FedEx we listen survey.
  • FedEx employees or agents are restricted from performing the survey.
  • A PC, laptop, tablet, or smartphone is required to attend the Welisten Survey online. To get the best survey experience, ensure that you are using a consistent internet connection.
  • The survey is available in two languages: English and Spanish. You can select your preferred one at the beginning of the survey.
  • Discount in the coupon is relevant to orders placed in a FedEx store or online through FedEx Print Online.
  • The offer is legitimate only at the time of purchase.
  • No alternative prizes will be given to the winners.
  • No cash transfer and may not be limited or credited toward past or future buys.
  • survey rewards cannot be utilized with other discounts or coupons, custom-bid orders, and other account pricing.
  • It does not apply to retail products, and offers canceled were denied or confined by law.


Quicksteps to Get a $5 FedEx Discount Coupon

  1. Open the survey at
  2. Select the language and enter necessary details like transaction number or store number.
  3. Enter the date and time of your visit to the store.
  4. Answer all the questions on the screen based on your FedEx store visit.
  5. Finally, get the coupon code to redeem a discount for the next purchase.


How to Take the FedEx Feedback Survey at – Detailed Guide

1. Open FedEx’s official survey website:

2. Click the arrow button and choose the English or Spanish language from the list.

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3. Answer the question about what was the purpose of your visit to the FedEx store.

4. Next, you will be asked if you have a receipt  – Answer Yes or No.

5. If yes, enter the transaction number that is placed on the receipt.

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6. If No, you can either enter the store number printed on the card or proceed without the store number.

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7. Enter the date and select the time of your visit to the FedEx store.

8. Rate your satisfaction with the shipping experience at FedEx Office – from Dissatisfied completely to Highly satisfied.

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9. Select the likelihood you recommend FedEx Office to a friend or colleague – Choose from the rating scale Would Not Recommend At All to Would Recommend.

10. Next, tell about your visit to the store and how you feel about the experience.

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11. Finally, click the arrow button ends the FedEx we listen survey.

12. There displays your discount coupon code, and there is a button to print the page.

fedex we listen survey

13. If you cannot print the page, write down the code on your original receipt or survey invitation to redeem a discount later for the next service.


About FedEx

FedEx Express is a chain of courier service stores that utilizes a worldwide air-and-ground network system to speed up time-bound shipments, generally in one to two working days, with the conveyance time ensured.

Other than messenger services, it also offers printing and copying services and office supplies, and business books for retail buyers. Moreover, you will get other administration highlights such as fax machines, shading and monochrome scanners, personal computer rentals, and advanced photograph printer stands.


FedEx Contact Details

Contact Number: 1-800-463-3339

International Service Number: 1-800-247-4747

Contact Page:

FedEx Customer Relations,
3875 Airways, Module H3 Department 4634,
Memphis, TN 38116

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Final Words

We trust you have got all the details regarding the FedEx survey. So, get your free FedEx coupons by completing the survey right now at

If you have any issues or trouble completing this online consumer loyalty review, put your remark in the comment box underneath.




FedEx We Listen Survey FAQ

How do I give feedback to FedEx?

Participate in the FedEx Customer Satisfaction Survey through the website to give feedback. The survey is open to all US customers of FedEx.

Does the survey give rewards?

Yes, FedEx gives rewards for participating in the FedEx we listen survey. You’ll receive a $5 off coupon for your next purchase of $30 or more.

How can FedEx improve customer service?

Based on client reviews, suggestions, and opinions, FedEx will improve its customer service. Every customer can submit their opinions and give a rating of the service through the FedEx we listen survey. These data will be used to fix issues and improve customer service.

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